Process fit
Map customer and deal objects, custom fields, permissions, automation and reporting before comparing interfaces.
Open software buying context
Evaluate CRM systems that expose source code and can be deployed under your operational control, without assuming enterprise editions or integrations are free.
Due diligence checklist
Ask for a controlled proof-of-concept against representative data, not a product demo alone.
Map customer and deal objects, custom fields, permissions, automation and reporting before comparing interfaces.
Export and sample-check contacts, notes, tasks, attachments, activities, pipeline history and owner assignments.
Check first-party modules against commercial extensions: open-source core code is not a promise of feature equivalence.
Curated products
Vendor statements and repositories are first-party evidence; full independent licensing reviews remain a separate step.
Self-hosting gives control over data and deployment but transfers monitoring, patching, reliability and restore testing to your team.
Decision support
Price, customization, organizational capability, business continuity and migration risk determine whether self-hosting is right for your specific context.