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Agentforce: The AI Agent Platform
↗Primary-source supportedChecked Oct 5, 2026
By Salesforce
Agentforce
Salesforce platform for designing, deploying, orchestrating, and operating AI agents.
Overview
What this product does
Agentforce is Salesforce's AI agent platform. Salesforce describes it as a platform for building and deploying autonomous agents that can use business data, reasoning, applications, workflows, and actions across sales, service, marketing, commerce, and other functions.
Structured intelligence
Where it fits.
6 taxonomy relationships currently attached to this profile.
Business function
Customer Service
Capability
Agent Orchestration
Category
Technology
Evidence trail
Sources behind the profile.
Sources are stored separately from canonical data so claims can be checked, refreshed and challenged as products change.
Decision support
Is Agentforce right for your team?
We can compare it against realistic alternatives using your workflow, budget, integrations and constraints.